Read the Customer Turnover graph
This is an example of a graph for Customer turnover.
Every column of the grid below the graph has a precise meaning. All of the dates are relative to the selected date range.
The customer to which the data refers is shown.
- Total percentage
Indicates a customer's percentage in respect to the overall percentage of a specific date range.
- Bookings turnover
The sum of the values in the Total field (in the Prices tab) of all of the bookings (net of the vehicle price.)
In the event that a booking (or bookings) straddles the selected period, after dividing it proportional to the duration, only the Total relating to the time that falls within the period is taken.
- Bookings number
Indicates the number of bookings made for this customer.
If a booking falls completely in the selected period or if it straddles it, it does not make any difference to the count.
- Bookings average
The average value obtained from Bookings turnover divided by the Bookings Number.
- Offsite downtime days
The number of days when, after service for that customer (within 24 hours), is registered an offsite downtime for the assigned vehicle.