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Read the Customer Turnover graph

This is an example of a graph for Customer turnover.


Every column of the grid below the graph has a precise meaning. All of the dates are relative to the selected date range.


  • Customer
    The customer to which the data refers is shown.

  • Total percentage
    Indicates a customer's percentage in respect to the overall percentage of a specific date range.

  • Bookings turnover
    The sum of the values in the Total field (in the Prices tab) of all of the bookings (net of the vehicle price.)

In the event that a booking (or bookings) straddles the selected period, after dividing it proportional to the duration, only the Total relating to the time that falls within the period is taken.

  • Bookings number
    Indicates the number of bookings made for this customer.
    If a booking falls completely in the selected period or if it straddles it, it does not make any difference to the count.

  • Bookings average
    The average value obtained from Bookings turnover divided by the Bookings Number.

  • Offsite downtime days
    The number of days when, after service for that customer (within 24 hours), is registered an offsite downtime for the assigned vehicle.


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Sengerio SUPPORT | 2021