Read the Customer Turnover graph
This is an example of a graph for the Customer turnover.
Every column of the grid below the graph has a precise meaning. All of the dates are relative to the selected date range.
The customer to which the data refers is shown.
- Total percentage
Indicates a customer's percentage in respect to the overall percentage of a specific date range.
- Bookings turnover
The sum of the values in Total field (in the Prices tab) of all of the bookings (net of vehicle price.)
In the event that a booking (or bookings) straddles the selected period, after dividing it proportional to the duration, only the Total relating to the time that falls within the period is taken.
- Bookings number
Indicates the number of bookings made for this customer.
If a booking falls completely in the selected period or if it straddles it, it does not make any difference to the count.
- Bookings average
The average value obtained from Bookings turnover divided by the Bookings Number.
- Offsite downtime days
The number of days when, after a service for that customer (within 24 hours), is registered an offsite downtime for the assigned vehicle.
The last column is a grouping of three fields regarding the actual mileage of the reservations.
The data shown is useful if you have completed these fields correctly in your bookings.
- Total mi
The sum of the actual miles of all the bookings, specified in the information of completed trips.
- Average mi per booking
It is the average value obtained from dividing the Total miles by the number of bookings (including only those with the actual miles entered).
- Profitability per mi
The sum of the value in the Total field (of the Price tab) of all bookings, divided by the Total km, taking into account only the bookings where you entered the effective miles.