Read the Customer Turnover graph

This is an example of a graph for Customer turnover.

Every column of the grid below the graph has a precise meaning. All of the dates are relative to the selected date range.

  • Customer
    The customer to which the data refers is shown.

  • Total percentage
    Indicates a customer's percentage in respect to the overall percentage of a specific date range.

  • Bookings turnover
    The sum of the values in the Total field (in the Prices tab) of all of the bookings (net of the vehicle price.)

In the event that a booking (or bookings) straddles the selected period, after dividing it proportional to the duration, only the Total relating to the time that falls within the period is taken.

  • Bookings number
    Indicates the number of bookings made for this customer.
    If a booking falls completely in the selected period or if it straddles it, it does not make any difference to the count.

  • Bookings average
    The average value obtained from Bookings turnover divided by the Bookings Number.

  • Offsite downtime days
    The number of days when, after service for that customer (within 24 hours), is registered an offsite downtime for the assigned vehicle.

Was this article helpful?
Sengerio SUPPORT | 2024