Dispatch - Manage the operational communications

Select dispatch from the calendar icon in the main menu.

Select the period you wish to consider and click apply.

Choose one of the three options at the top to print or send driver sheetssupplier sheets, or assistant sheets 

Use the Filter start and finish date if you need to change the period.

All the hire duties are visibly grouped by start date.

Select those that interest you and at the top of the menu, select the option you want from Print, Email and, for the drivers, SMS.

For email and SMS, the recipient will receive a link to the generated document.

Keep in mind that to use the functionality of the SMS, you must have already configured the integration with Twilio.

The screen is divided into two parts: on the left, you can specify the Language, the Layout, and whether or not to show some fields (this differs depending on whether the recipient is a driver, a supplier, or an assistant).

On the right side, you can see a preview of the document.

When sending an email, the TO field automatically takes the email address specified in the registration of each driver, supplier, or assistant, showing the names. As in the case of the SMS, the TO field automatically takes the phone number specified in its registration.

To control the status of a Dispatch, check the column of the same name.

The empty field means that this dispatch has never been done. If it contains a date and a blue megaphone icon, it indicates that the dispatch was made on that date. The orange megaphone is like the previous one but specifies that from that date, the hire duty has been changed and the changes have not been communicated.

To filter communications based on status (made, not made, and outdated) use the filter in the top right.

All printed or sent communications are saved in archives. To access them, click on Generated Document on the menu.

In the list click on the envelope icon to view the sent email or text and to understand whether they have been read or not.

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Sengerio SUPPORT | 2020