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Reply to a Request for quotation
From the message list you can see all messages received, including quotation request messages.
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Click on the message to view the details of the request for quotation.
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Clicking on the "Make a quotation" button, you will open a window from which you can decide all the prices for the service, or select a rate you have precompiled.
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A notification will appear in your chat with the customer. From here, you'll be able to view the details of the quotation and eventually withdraw it.
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The customer will receive your quotation and decide whether or not to accept your offer.