Buyer - Assign sequences of services

When you assign a service to a Transport Company that you are connected with, that company receives a message through Sengerio to accept or refuse the service.

It is possible for both, you and the transport company to write messages in this service.

If you need to assign a sequence of services that must be accepted or refused, you must assign them to the same contracted vehicle and then share them at the same time, by selecting them and pressing on Share.

At this point, the Transport company receives a message stating how many bookings are involved. Then, the transport company has the option to accept or refuse the entire sequence.

You can check the status of your request from the sent messages list by clicking on Messages in the top menu, and then moving to the Sent tab.You will be able to check the status of your request, by clicking on Pending in the top menu.

Keep in mind that sequences remain pending until they are either accepted or refused.

Following this, each booking is considered individually as all the others.

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Sengerio SUPPORT | 2021